Business Analyst (Change Management)

Swan IT is on the hunt for a Business Analyst (Change Management) for a client in the retail industry. This will be for a long-term contract position starting soonest.

The individual will assist with facilitating effective and competitive business processes by eliciting, analysing, validating, and documenting business organisational and/or operational requirements, providing suitable alternatives and recommendations.

Responsibilities:

• Understand and analyse the current business environment.


• Operate confidently within business strategy, current trends & developments in the retail industry


• Improve and maintain the systems and operational processes within a specific domain.


• Analyse and document user requirements and assess the business implications of these to the business process involved.


• Collaborate with user stakeholders in satisfying these requirements.


• Work closely with Architects, Designers and Business stakeholders to design and implement solutions.


• Research and advise on alternatives presented by the technical designers and answer detailed questions regarding the business design.


• Build and optimize trusting relationships with business users and IT stakeholders by delivering what was promised and providing comprehensive knowledge and support.


• Foster a partnership between business stakeholders, IT disciplines and the delivery teams.


• Collaborate with all disciplines to drive out value adding solutions, ensuring quick and efficient delivery.


• Research, document and prepare business cases. Review and advise on various business cases which will align with the business strategies of the organisation (including feasibility and business benefits).


• Confidently provide solutions and ensure an understanding of scope by business user.


• Implement feasible techniques to elicit and analyse business problems and translate them into business requirements.


• Evaluate technical solutions and business processes against business requirements.


• Facilitate and co-ordinate User Acceptance Testing - extract feedback and learnings and input back into relevant IT solution teams.


• Analyse and document project risks and recommend risk mitigation strategies.

Requirements:

• Degree or Diploma in Information Technology or a related field is required


• Business Analysis certification at Practitioner level (ECBA, CCBA), FTI certification or similar will be highly beneficial


•  At least 4 years’ experience in a Business Analyst role with a strong technical background, proven track record of successful delivery in a BA environment and demonstrable experience working within all aspects of the Software Development Life Cycle (SDLC)

Apply today to hear more!