Systems Administrator
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| Job Type | Contract |
| Area | Johannesburg, South Africa |
| Sector | IT - Data |
| Salary | Negotiable |
| Start Date | As soon as possible |
| Job Ref | VR/25809 |
- Description
Calling all Systems Administrators in the Johannesburg area ready for their next challenge!
This is a 12-month contract for our client in the financial services industry.
The successful candidate will be expected to administrate the Voice-of-the-Client tools (Cemantica and Qualtrics).
Responsibilities:
- Keep abreast of legislation and other industry changes that impacts on role
- Ensure that own contribution and participation contributes to the achievement of team goals
- Contribute to a culture of transformation by participating in company culture building initiatives, business strategy, and CSI
- Stay abreast of developments in field of expertise, ensuring personal and professional growth
- Understand and embrace the company vision and values, leading by example
- Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team
- Build internal relationships by engaging with team members and provide timeous and effective feedback on any operational issues
- Ensure client needs are addressed
- Assist clients by providing consistent second level support and troubleshooting
- Ensure smooth work flow
- Identify opportunities to improve or enhance processes, adding value to the company
- Ensure problems are solved effectively
- Ensure User accounts are configured and managed, inline to Active Directory configuration guidelines in a timely manner
- Ensure recurring incidents are managed appropriately to resolution. Ensure that all standards are observed and procedures are documented and carried out in a timely manner
- Propose and implement consequent improvements by monitoring and reviewing performance, throughput, availability, and exceptional incidents
- Research and understand product roadmaps
- Provide input to enhancement by participating in the planning and implementation of upgrades and fixes
Requirements:
- IT Diploma/Degree
- Data management or Data science qualification will be beneficial
- Certification or Experience applicable to Experience Design (Cemantica) and Experience Measurement and Orchestration (Qualtrics) or relevant/similar technology
- 3-5 years IT industry with 2-3 of these years in Experience applicable to Experience Design (Cemantica) and Experience Measurement and Orchestration (Qualtrics)
Apply today!