Salesforce Technical Architect (Contract)
| Job Type | Contract |
| Area | Western Cape, South AfricaCape Town, South Africa |
| Sector | IT - Project ManagementIT - DevelopmentIT - CloudIT - Data |
| Salary | Market Related |
| Start Date | As soon as possible |
| Job Ref | VR/26596 |
- Description
Swan iT is searching for a Salesforce Technical Architect for a 1-year contract based at an IT company. This position will be responsible for optimizing the platform and providing technical expertise to scale digital solutions, email marketing campaigns, and data integration. As the Salesforce Technical Architect, you will play a critical role for setting customers up for success by prescriptively helping to shape and then execute in the Salesforce Data Cloud space.
Responsibilities:
- Present interval executive-level Salesforce platform demonstrations, and run through all features (i.e. content builder, journey builder, etc.) upon request.
- Set up and configure data models.
- Develop scalable solutions based on business objectives, marketing metrics, and tech requirements.
- Design platform configuration and data feeds to run effective automated email campaigns.
- Act as a hands-on consultant on wide-scale projects including email marketing campaigns, customer service solutions, data segmentation, customer journey, and such.
- Identify and troubleshoot platform and data feed-related issues.
- Advise teams regarding the latest tech innovations, new business initiatives, third-party solutions, and effective email templates.
- Optimize internal processes based on team requests, opportunity gaps, and business requirements.
- Communicate project initiatives to relevant stakeholders.
- Serve as the Subject Matter Expert for Salesforce Data Cloud
- Exceed goals and metrics while providing insight to Data Cloud best practices
Requirements:
- 3+ years of experience working with Salesforce Marketing Cloud and Data Cloud
- Salesforce Marketing Cloud certification (Admin, Consultant, Developer or Email Specialist)
- Technical educational background in a related field (Bachelor’s degree, Master’s degree, etc.)
- Minimum 1 year of hands-on full lifecycle Data Cloud implementation experience on platforms like Salesforce Data Cloud
- 2+ years of experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure, preferably Google Cloud Platform(GCP)
- Experience with data architecture (ideally with marketing data) using batch and/or real-time