Product Manager (Customer, Platform & Insights)
| Job Type | Permanent |
| Area | Western Cape, South AfricaCape Town, South Africa |
| Sector | IT - Project ManagementIT - Infrastructure |
| Salary | R1 200 000 – R1 400 000 Per Annum |
| Start Date | Approximately 2 months |
| Job Ref | VR/26497 |
- Description
Our client in the retail industry is searching for a Product Manager (Customer, Platform & Insights) to join them in Cape Town. As the Product Manager, you will require customer data experience alongside a background in a Data Environment.
Responsibilities:
- Drive the continued vision, roadmap, and direction for the Customer Data Lakehouse and Applications, Integrations, and Interfaces
- Lead the planning, scoping, and prioritization of projects to achieve all our goals
- Manage the delivery of the CDL and associated projects
- Build and standardize templates and processes for functional requirements, use case validations, and data specifications
- Gather requirements, determine features and their priority, write product specs, use cases, refine feedback, help write test plans, manage the backlog, and delivery
- Represent the team with partners and senior company leaders to align resources and prioritization
- Promote enterprise-wide adoption of Customer Data Lakehouse
- Educate teams on Customer Data Lakehouse and applications/use cases
- Foster an environment that enables the Customer Data Lakehouse Engineering team to build quickly while maintaining a high standard for quality – Agile Delivery Model
- Own and drive the data strategy for the Customer team
Requirements:
- Bachelor’s degree, ideally in a technical discipline
- At least 5 years of experience as a Product Manager
- Project Management Experience
- Minimum of 3 years of experience building Data Infrastructure and/or CDLs
- 5+ years of experience working with engineering teams in a fast-paced environment, demonstrating the ability to juggle multiple projects, stay organized, and prioritize deadlines effectively
- Knowledge of modern Data Infrastructure and related processes
- Solid knowledge of Growth/Marketing use cases and related technologies
- Experience with customer empathy and experience shaping product direction and execution based on customer needs
- Previous experience in CDP/CDL, data-driven marketing, analytics, and digital transformation.
- Proven work experience in data, data architecture and data modelling.
We can’t wait to hear from you!